đ EramartBD Terms and Conditions
Effective Date: November 12, 2025
Welcome to EramartBD. These Terms and Conditions (âTermsâ, âAgreementâ) govern your use of our website https://eramartbd.com and any purchase made through it.
By accessing or using our website, you agree to comply with these Terms. If you do not agree, please do not use our website.
đš 1. General Information
EramartBD is an online fashion store based in Bangladesh.
We sell clothing and fashion accessories to customers across the country and aim to provide a smooth online shopping experience.
đš 2. Use of Our Website
- You must be at least 18 years old to make a purchase from our website.
- You agree to provide accurate, current, and complete information during checkout.
- You are responsible for maintaining the confidentiality of your account details.
We reserve the right to refuse service or cancel any order if we suspect fraudulent or illegal activity.
đš 3. Product Information
We make every effort to display our products as accurately as possible.
However, slight variations in color or design may occur due to lighting or screen settings.
Prices, descriptions, and availability of products may change without prior notice.
đš 4. Orders and Payments
- All orders must be placed through our official website https://eramartbd.com.
- We currently accept payments via bKash.
- You may be required to provide a valid transaction ID after payment confirmation.
- We do not store your bKash PIN or password under any circumstances.
Orders may be canceled if:
- The payment is not verified.
- The product is out of stock.
- Incorrect information is provided.
đš 5. Delivery
- All deliveries are handled by our trusted partner Steadfast Courier.
- Delivery times vary depending on your location (usually 2â5 business days).
- Delivery delays may occur due to weather, holidays, or courier issues â EramartBD is not responsible for such delays.
Once the product is handed over to Steadfast Courier, you will receive a tracking number (if applicable).
đš 6. Return and Replacement Policy
- If you receive a damaged or incorrect product, please contact us within 48 hours of delivery.
- The product must be unused and in its original packaging for a replacement.
- We reserve the right to deny replacement if the item shows signs of use or damage caused by the customer.
Note: We do not offer cash refunds; replacement or store credit may be provided instead.
đš 7. Pricing and Offers
All prices listed on our website are in Bangladeshi Taka (BDT).
We may offer discounts or promotional offers from time to time â these are valid only for the mentioned period.
đš 8. Limitation of Liability
EramartBD is not responsible for:
- Any loss or damage caused by misuse of products
- Technical issues or service interruptions on the website
- Delays or failures beyond our reasonable control
Our total liability shall not exceed the total amount you paid for your order.
đš 9. Intellectual Property
All content on this website â including text, images, logos, and graphics â is the property of EramartBD.
You may not copy, distribute, or use any content without prior written permission.
đš 10. Privacy
Your use of our website is also governed by our Privacy Policy.
By using our site, you agree to the terms outlined in that policy.
đš 11. Changes to These Terms
EramartBD reserves the right to update or modify these Terms at any time without prior notice.
Changes will be effective immediately once posted on this page.
đš 12. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
đ§ Email: bderamart@gmail.com
đ Phone: +8801772050975
đ Website: https://eramartbd.com